A Product I Want No Longer Appears to Be In Stock, What Can I Do?

Chi Chi London understand how frustrating it can be when an item you are desperately wanting is currently out of stock.

For any item which is out of stock you can locate the item on website, choose the size you require and if the item is out of stock the shopping bag icon will change to notify me when back in stock. Choose this option, register with Chi Chi Clothing and their system will alert you by email should they receive new stock in the in the size you require.  

When new stock is received they are sold on a first come first served basis.

Related FAQ

  • Can I Amend My Order At Chi Chi London?

    To ensure efficient shipping of your order Chi Chi London aims to have the parcel dispatched as quickly as possible. Unfortunately this does mean that once you have confirmed your order you will not be able to make amendments to the order. Chi Chi London is also unable to add …

  • Can I Place a Telephone Order At Chi Chi London?

    Sorry, but for security reasons and in order to protect customer data, they regret Chi Chi London cannot take telephone orders. Be safe in the knowledge that web transactions via their site are encrypted via GeoTrust® which acts as the ultimate online security and trust solutio…

  • Does Chi Chi London Have a Retail Store I Can Visit?

    Chi Chi London is an online fashion retailer only.

  • Why Has My Order Been Refunded?

    In rare cases, due to high demand, an item which you have ordered may suddenly become unavailable. If these events occur Chi Chi London will contact you as soon as possible to confirm any cancellation / amendment to your order. If your order contains additional items, Chi Chi L…

  • Do I Need to Sign for Delivery?

    Chi Chi London can’t be home all the time, in these situations your parcel can be left in a safe place or left with a neighbour at your request. You can add this request to the notes on your order. Do please be aware that any instructions left are only requests and are not gua…

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