AbeBooks Support Center

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My Book is Not As Described, Damaged, Wrong Book – What Can I Do?

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If the book that you have received is not as described, the incorrect item or was damaged during shipping, you can return the book to the bookseller for a refund.

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Why is There an Extra Charge On My Credit Card Statement Called Foreign Transaction Fee Or International Transaction Fee?

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This fee is charged by your credit card issuing bank, based on the terms in your credit card agreement. This fee is not charged by AbeBooks and AbeBooks cannot refund it.

The most common reason international transaction fees are charged is because you are purchasing merchandise from a vendor located outside of your country. However, some credit cards issuers also charge the fee for transactions in a foreign currency.

You can avoid international transaction fees by limiting your purchases to booksellers within your own country (or within the European Union, if you live in the EU), or by limiting your purchases to your domestic currency. Be sure to check with your card-issuing bank to confirm under which circumstances they charge the fees.

Alternatively, there may be credit cards available to you that do not charge international transaction fees.

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I Do Not Have a Credit Card, How Can I Pay at AbeBooks?

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AbeBooks would like to explain that booksellers have the option to accept other payment methods such as cheque, bank transfer, PayPal, money order and more.

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Is It Safe to Enter My Credit Card Details Online?

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AbeBooks is a very secure place to shop. If you are paying with a credit card, their external paymnet service provider processes your payment. Their external payment service provider stores your credit card details on their secure server, and they are never shared.

They employ SSL (Secure Socket Layer) technology to keep your credit card information safe, and use encryption to protect transmitted data. They will never pass your credit card number through email.

To ensure that all of your personal information is kept safe, it is important for you to sign off once you are finished using the website, and close down the browser window if you are on a public or shared computer.

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I Do Not Have a Credit Card, How Can I Pay?

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Booksellers have the option to accept other payment methods such as cheque, bank transfer, PayPal, money order and more.

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I Have Changed My Mind – Can I Return a Book?

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You can request a return for any order made through AbeBooks. In fairness to the bookseller, please return the book as soon as you receive it.

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Also, you can visit AbeBooks Official Website to get more helps, faqs and knowledge base.

About AbeBooks

AbeBooks is an online marketplace where you can buy brand new books, used books, rare books, and out-of-print books, as well as cheap textbooks. We connect you with thousands of professional booksellers around the world and millions of books are listed for sale. Shopping on AbeBooks is easy, safe and secure - search for your book, purchase a copy and the bookseller ships it straight to you.