Adorama Support Center

Find Adorama helps, faqs and knowledge base quickly

Does Adorama Ship to P.O. Boxes or Military APO/FPO Addresses?

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Shipments can be sent to both P.O. boxes and military APO/FPO addresses. Note: Please allow 6-8 weeks for orders shipped to military APO/FPO addresses for them to be delivered.

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How Long Will It Be Before I Receive My Order?

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Orders are generally delivered based on the shipping timeframe selected during checkout.

Please allow additional time for shipments to U.S. territories, P.O. boxes, or military APO/FPO addresses.

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What Does Adorama Charge for Standard Shipping?

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Shipping charges are not included in our pricing. Please place your order in the Shopping Cart to view shipping charges.

Special shipping rules apply to GSA, Federal and Local Government, and Educational customers. Please visit your homepage for details.

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What is Adorama's Sales Tax Policy?

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Local sales tax applies to residents of New York and New Jersey. Adorama does not accept resale or tax exempt status on online orders. If you wish to apply a tax exempt form to your order, please place your order by phone, email or fax.

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How Can I Verify an Order?

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Some orders might be subject to Adorama's verification procedure before Adorama can process it. For your protection from credit card fraud or identity theft, Adorama may ask you to verify that you're the card owner or that the order and the ship-to information are valid. If your order requires verification, you will be notified by email within one business day.

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What Payment Methods Do You Accept?

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Credit Cards

Adorama accepts VISA, MasterCard, American Express, Visa, Discover and PayPal. Your credit card is charged only at the time of the actual shipment of item(s). However, there might be a temporary hold on the funds until the time of actual shipment. If paying by Debit or Check Card, the funds are authorized as soon as the order is placed, which may affect the availability of funds in the account.

Please provide the correct billing information for the card being used. Billing information includes name, address and phone number of the card owner as recorded by the bank or card issuer. If using a shipping address that is different then the billing address, please provide a phone number for the shipping address.

Checks / COD

Adorama does not accept Checks or COD orders.

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Also, you can visit Adorama Official Website to get more helps, faqs and knowledge base.

About Adorama

Adorama is the world’s only full-service destination for photo, video and electronics. We’re more than a camera store – we offer the best selection and prices on professional photography and video gear, pro-audio, and consumer electronics such as home theaters, mobile computing, home office equipment and more.

Adorama is listed as one of the top five electronics retailers by Consumer Reports, “Best of the Web” by Forbes.com, Internet Retailers Top 100, and is the official Electronics Retailer of the NY Giants.