Albee Baby does not assume return shipping costs. Customers will be responsible for all return shipping costs. Customers may request a prepaid shipping label. The costs associated with the label will be deducted from the refund amount once the item has been received.
Please send your prepaid label requests to [email protected], be sure to include your order number as well as the reason for your return. Our returns department will process your request and will reply within 2 business days with the shipping costs.
Customers may ship back returns with their own shipping methods however for your protection, we recommend using United Parcel Service (UPS), FedEx or insured parcel post for return shipments. Additionally we recommend that customers who decide to make a return on their own request a tracking number from the shipper for their records.
UPS will make a total of 3 attempts to deliver your package. If a package is undeliverable or refused, there will be a $13.00 refusal fee plus our actual shipping costs which include the freight to and from the customer. Our "actual shipping costs" are not the $4.95 charge for orders under $49.
Here are the tips as follow:
All Items Must Be Shipped To:
Albee Baby Carriage
2550 New Cut Cir,
Spartanburg, SC 29303
Merchandise must be returned within 60 days of receipt of goods for a full refund of the purchase price.
Some products are considered special order items and unfortunately are not returnable. If this is the case it will be clearly noted on the product page.
Merchandise must be new (never been used) and in its original carton with all the packing materials, manuals and registration cards. Albee Baby will not accept dirty, washed or used products.
Albee Baby does not assume return shipping costs. Customers will be responsible for all return shipping costs.
Also, you can visit Albee Baby Official Website to get more helps, faqs and knowledge base.
The seeds for Albee Baby were sown nearly 100 years ago when Alexander Weintraub opened a bicycle repair shop on a New York City corner. When local parents turned to him for help in repairing their strollers, Al expanded his services to accommodate his customers' needs, and soon began stocking a selection of baby care supplies.
After serving in WWII, Al reopened his shop and began importing baby carriages from Europe. Now devoted to providing families with the best for their little ones - and with the added drive of a concerned father - he began actively advising manufacturers on ways to improve their products, going on to influence the introduction of enhanced designs, functionality and safety features. Soon enough his children Carla and Fran, and son in law Michael joined the business and continued the Albee tradition of keeping babies happy.
As the business grew to include toys, furniture, bedding and layette, the Albee Baby family grew, too. Al's grandchildren, Robby and Ilan, entered the business in 2003 and launched albeebaby.com, propelling the family business to new heights as one of the top online destinations for baby gear.