All the Items That I Am Not Satisfied Can Return?

The following items are not eligible for returns:

  • Special orders
  • Bead strands or prepacked beads or findings that have been broken up, unsealed or otherwise altered, including wire and stringing materials that have been unspooled
  • Sold-by-the-foot items in lengths less than three feet, such as chain, leather, and cord
  • Sold-by-the-inch items in lengths less than six inches
  • Perishable items that are past the printed expiration date on their packaging
  • gift cards

Related FAQ