The following items are not eligible for returns:
- Special orders
- Bead strands or prepacked beads or findings that have been broken up, unsealed or otherwise altered, including wire and stringing materials that have been unspooled
- Sold-by-the-foot items in lengths less than three feet, such as chain, leather, and cord
- Sold-by-the-inch items in lengths less than six inches
- Perishable items that are past the printed expiration date on their packaging
- Artbeads.com gift cards