Alphabet Deal Support Center

Returns purchased from Bad Boy must be initiated within 3 days of being delivered. Returns from ALPHABETDEAL.COM Direct that have required a scheduled delivery must be initiated within 7 days of being delivered. These items will also be subject to an additional shipping charge. Returns for other furniture requiring a scheduled delivery time can only be returned within 30 days of shipping date. Seasonal items, such as patio sets and water activity items, can only be returned within 30 days of shipping date. Please note furniture cannot be returned if assembly has been attempted. Televisions over 32" can only be returned within 30 days of shipping date. Products purchased from the Computers and Electronics categories can be returned within 60 days of shipping date. Products from Photo and Video category can be returned within 60 days of shipping date. Items from wine online cannot be returned, and are final sale.

No. Currently Alphabet Deal is working on a system that will allow them to offer international service.

All items are shipped for a flat cost of $2 per item. Thus, the total shipping charge depends on the number of items in your cart. If you have 2 items in the order, the total shipping cost for the order will be $4.00.

Alphabet Deal is able to ship most of our products to U.S. Military APO/FPO addresses. Some products can not be shipped to APO/FPO addresses and those are marked on the product detail page with an Export Restriction notice. This notice reads "We cannot ship this item outside of the U.S." Unfortunately, Alphabet Deal can not supply tracking numbers for shipments to APO/FPO addresses. Alphabet Deal send all shipments to APO/FPO addresses using the U.S. Postal Service. When completing your Shipping Address during checkout, please make note of the following. • The City must be entered as either "APO" or "FPO" • The State must be selected as either "AA" "AE" or "AP" • You must enter your Zip code • Always remember to enter your full name, grade, and PSC or unit number Please note, orders shipped to an APO/FPO address do take longer to be delivered. Please allow 8-10 weeks for your package to arrive.

In most cases, yes. If your order weighs less than 1 pounds Alphabet Deal should be able to send your order through the United States Postal Service. This shipping method does not include tracking. Alphabet Deal is not responsible for delays or mis-shipments when a P.O. Box address is used.