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Related FAQ

• When Will My Order Ship From J.R. Dunn Jewelers?

  Most in-stock items ship in 2-7 business days. Please check with J.R. Dunn Jewelers by phone and have your order number ready to verify that the items you wish to purchase are in stock. The time required to ship Back-ordered or made-to-order items varies according to the manufa…

• Do I Have to Pay Sales Tax On My Order?

  J.R.Dunn Jewelers, as an online retailer, is not required to collect sales taxes on internet sales into states where we do not have a physical presence. Since J.R. Dunn Jewelers is located in Florida, sales made and shipped to clients in our state are subject to 6% sales tax.Fo…

• My Order Never Arrived. What Should I Do?

  Click the "My Account / Order Status" link at the top right hand side of the site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packa…

• What My Payment Choices Should I Choose?

  International orders require pre-payment. During the checkout process you may choose any of current payment options and continue to place your order. There are also layaway plans you may discuss with our Customer Service Representatives. Please note that J.R. Dunn Jewelers will…

• Can You Tell Me When Will My Order Ship and What are My Shipping Charges?

  Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.Depending on stock status, J.R. Dunn Jewelers will ship your orde…