An Item is Missing Or Damaged During My Delivery. What Should I Do?

Please call the IKEA US Contact Center at 1-888-888-4532 for questions about your delivery.

Related FAQ

  • What If a Part is Missing In the Package?

    First please check to make sure have received all of the packages for the item. Some articles are sold in several boxes. You will find the number of packages required on the product label. If you are missing a package, simply visit the Returns and Exchanges desk at your local s…

  • How Do I Contact the Carrier Who Will Deliver to Me?

    The phone number for the delivery company that will deliver your merchandise will be found on your Home Delivery contract.

  • Are Wheelchairs Available to Customers?

    All IKEA store locations provide complimentary wheelchairs inside the store entrance.

  • What If My Item Does Not Meet the Return Policy?

    Any situation that falls outside of the return policy will be handled on a case by case basis and requires a visual inspection of the item at your local store. 

  • Why are Some Items Sometimes Out Of Stock?

    IKEA strives to maintain availability of all items listed in their catalog. However, due to the success of a particular item or supply delays, it is possible that an item can be temporarily out of stock. Most times, their store co-workers can provide delivery information on an …

Hot Promotions From IKEA

  1. SaleStart at $19.99

    Laiva Bookcase for $19.99

  2. Sale33% Off

    33% OFF Grundtal Cart, Stainless Steel

  3. Sale

    Get Up to $50 Off Stornas Extendable Table

  4. Sale

    Up to $100 Off Morbylanga Table

  5. Sale

    Save Up to $10 On Select Table Lamps

Recent Added Stores

Madeindesign FR Promo Codes Bed Star Ltd Promo Codes Houseology Promo Codes The Sofa Company Promo Codes Bedman Promo Codes Laybrook Promo Codes eLuxury Supply Promo Codes India Jane Promo Codes PerformaSleep Promo Codes

Return to Dacoz.com Get Latest IKEA Promo Codes

Featured Stores Picked by Dacoz

View More Stores