Anytime Costumes Support Center

Find Anytime Costumes helps, faqs and knowledge base quickly

How Do I Care and Wear a Mask?

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  • Place wig in cool or tepid water mixed with a mild shampoo and wash by gently pressing it into the soapy water. Rinse the wig thoroughly and gently towel dry, then place in a shaded area to air dry. If you wish to condition the wig, wash the wig following the instructions above, and then apply conditioner using the same method. Caution: Never wash your wig in hot water. 
  • You may notice a faint chemical smell when you first remove your wig from its package. To remedy this, Anytime Costumes will recommend airing out synthetic wigs prior to wearing .

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How to Wear and Care for a Wig?

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  • With a static-control brush, gently brush your wig starting from the neck and carefully moving toward the top of the wig. If you experience any tangling while brushing, use a detangler spray to gently remove the brush. For curled wigs, gently brush each curl individually to prevent the curls from unraveling.
  • If you wish to restyle your wig, never use any hot styling tools or blow dryers, as excessive heat can damage the fibers in your wig. Instead use cool rollers, pin curls or gentle brushing to achieve your desired look.

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What is the Returns Policy Of Anytime Costumes?

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The following criteria must be met to be eligible for a refund 

  1. Returns must be postmarked within 30 days of the original order date. 
  2. Item(s) must be new, unused and in their original packaging, along with all accessories. Check item restrictions below.
  3. Item(s) must be accompanied by the packing slip generated from the return process noted above.
  4. Anytime Costumes will recommend using a traceable shipping method with delivery confirmation.

Restocking Fee: There is a $15 restocking fee for undeliverable orders.

Defective Items: If you received an item that is damaged, Anytime Costumes will fix it - fast. Contact Customer Care within 14 days of the original order date, and Anytime Costumes will do everything they can to ensure you receive the replacement product(s) quickly. 

Processing Times: Returns are typically processed within 2 weeks of receiving the item. During the Halloween season (September through November), returns may take up to 3 weeks. It's a very busy (and our favorite) time of year!

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How Do I Know If My Purchase Has Been Confirmed?

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After clicking the "Submit" button, you'll be taken to an order confirmation page that will provide your order number. You will also receive a confirmation message to the email address you provided during the checkout process. You may also receive "Order In Progress" emails alerting you about the status of your order.

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What Taxes Will I Have to Pay for Anytime Costumes Online Store?

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Anytime Costumes does not charge sales tax for most of their domestic orders. However, it is your responsibility to report the purchase and pay any applicable sales tax the next time you file your taxes for the year. If your order is shipping to a location in the state of Wisconsin, California, Washington, Tennessee, Kentucky, or New York, you will be charged the applicable state sales tax.

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What Forms Of Payment Does AnytimeCostumes.com Accept?

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Anytime Costumes accepts MasterCard, Visa, Discover Card, American Express and PayPal. You may also use check cards or ATM cards, as long as they are connected with one of the major credit card companies listed above. Anytime Costumes does not accept gift cards, personal checks, or cash. Anytime Costumes only accepts credit cards issued from a country they ship to. 

Please Note: Anytime Costumes does not accept prepaid credit cards and/or Visa gift cards unless there is a billing address registered with the card.

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How Do I Know If an Item is In Stock at anytimecostumes.com?

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The words "In Stock" will appear next to the item on the product detail page and you will be able to add the item to your cart, the item has inventory and is ready to be shipped!

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What Makes a Anytime Costumes Product “Exclusive”?

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Exclusive products are one of a kind. They are either produced by in-house Creative Team, or created especially for Anytime Costumes with unique colors, fabrics, etc. All of them are available only through AnytimeCostumes.com or one of partner companies.

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How Do I Determine the Correct Size for Me?

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A sizing chart is available on almost every product page. If in doubt, it’s usually best to order the larger size. Please note that bodysuit costumes such as many superhero costumes are meant to be tight fitting. 

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Also, you can visit Anytime Costumes Official Website to get more helps, faqs and knowledge base.

About Anytime Costumes

AnytimeCostumes is one of the oldest, and most exciting, costume and accessory etailers. AnytimeCostumes is your year-round source for infant, children and adult costumes, teen, sexy and couples costumes; even pet and mascot costumes. AnytimeCostumes also has the largest selection of hats, wigs, masks, accessories and make-up, as well as seasonal holiday decorations and props.

AnytimeCostumes offers over 4,000 different costumes and accessories in the latest styles and from the hottest licenses including Disney, Marvel, Nickelodeon, Barbie, Star Wars, Superman, Universal, Playboy, and so many others. There is no place better to shop than AnytimeCostumes for Halloween. Our merchandising group has more experience than any other costume retailer or etailer in the country. At AnytimeCostumes, costumes are not just about Halloween.

We offer fabulous high quality adult costumes, theatrical costumes, costumes for school performances, and mascots for schools and businesses. We also carry a huge selection of costumes for all holidays including Christmas, Valentine's Day, Mardi Gras, Easter, St. Patrick's Day, Purim, President's Day, Luau, 4th of July and Thanksgiving.

AnytimeCostumes is dedicated to making your costume shopping experience an easy, fun, safe and satisfying experience. We hope you enjoy shopping with us. Please contact us with any question or comments. We would love to hear from you.