Are Any Products Non-returnable?

Not many, but yes. Jet.com doesn’t accept returns of the following merchandise: select personal care items, hazardous items, pay-as-you-go products (phone, games), some jewelry, gift cards, charitable donations, grocery products, flowers and live indoor plants, open software, live insects, and items with special shipping instructions imposed by the U.S. Department of Transportation (as indicated on the product detail page). We also reserve the right to refuse a return if an item is not returned in its original condition, including all packaging and tags.

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