Are Designer Items Authentic?

Related FAQ

• How Do I Know the Merchandise is Authentic?

  Bluefly prides itself on the quality of its merchandise and does not sell reproductions. Every item Bluefly sells has undergone a thorough control check to meet the highest standards of excellence. Since 1998, Bluefly has guaranteed the authenticity and condition of every item …

• Is Sales Tax Applied to Orders?

  Sales tax is applied to your Bluefly order in accordance with individual state and local regulations if your shipping address is in one of the following states: CA, MA, NC and NY. For orders shipped to other states, your state and/or municipal government may require you to decl…

• How Can I Contact Customer Service of Bluefly?

  Email at flyrep@bluefly.com. Customer Service will respond to your email as soon as possible. Bluefly looks forward to hearing from you. If you have any questions, please try the Customer Service Help section.

• Why is There a Pending Charge On My Account?

  The pending charge you are seeing on your account is an authorization hold. This hold will drop off your account within 3-5 business days. Bluefly'll only charge when the product ships to you.

• I Only Received Part Of My Order - is It Coming In Multiple Shipments?

  Depending on where your item is shipping from, it is possible that your order may arrive in multiple shipments. Your shipment confirmation will indicate when an item ships with its tracking information.