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Related FAQ

• How Do I Pay for My Order At Swarovski?

  Swarovski accepts Visa, Eurocard, Mastercard, and American Express as methods of payment. Please select the appropriate credit card during the payment process and fill in the required credit card details. Your credit card will only be debited once your order has been confirmed.…

• What is the Return Policy Of Swarovski?

  Swarovski will refund the paid amount for the items, provided that they are returned in the country of delivery in an unworn, unused, and undamaged condition together with the Return Form and the original Swarovski packaging. Unfortunately, it is not possible to replace or…

• Does Swarovski Offer a Gift Wrapping Service?

  Send a present directly to someone special! Swarovski will wrap your order in a pretty gift bag with a ribbon. You can also add one greeting card with your personal message. If you have the items sent to your address, you will receive one gift bag for each item ordered enc…

• How Can I Redeem My Be Swarovski Rewards Online?

  Please make sure that your Be Swarovski membership number is registered in your online account in order to redeem your Be Swarovski rewards. You will then be able to add the Be Swarovski rewards in the Shopping Bag. Either click on the link in your reward email and your co…

• Do You Offer Free Gift Promotions?

  Swarovski sometimes offers free gift promotions. Free gifts are offered for a limited time or as long as stocks last. Minimum order values and other conditions apply. This information is communicated on the website during such promotions. If the free gift is available at the ti…