Vionic's orthotic inserts are covered in our 30-day guarantee. Even if you’ve already used them or trimmed them down to size, Vionic will accept them back for a full refund within 30 days of purchase. Original shipping charges are not refunded.
Vionic accepts major credit cards including:VisaMastercardDiscoverAmerican ExpressVionic also accepts e-gift cards issued by vionicshoes.com and payments via PayPal Express.
Most people will find Vionic's shoes and orthotics comfortable right out of the box. For others, their experience may be different.In these cases, for the greatest comfort, we recommend wearing your new Vionic footwear for just a few hours for the first few days to allow your f…
Yes. While Vionic has aligned their footwear brands into one, Dr. Andrew Weil continues to recommend the technology as good for people's foot health. The Orthaheel technology complements his philosophy of natural health and well-being from the ground up. Read more about Dr. And…
It could be that your orthotic is squeaking because it is rubbing against the upper of the shoe.Locate the area of the shoe where the squeak is coming from. Lift the orthotic and sprinkle baby powder or baking soda inside this area. Leave the powder inside and insert the orthot…
Vionic strives to ship orders as quickly as possible. Vionic typically ships all orders the following business day. For example, if you place an order on Tuesday at 1 p.m., your order will ship out on the following business day (Wednesday).