Are There Any Additional Fees?

Related FAQ

• How Do I Receive Bonus Points?

  Here are a few examples on how to receive Bonus Points: Confirm your registration Shopping Leaving Reviews on purchased items Sharing on Social Networks Posting your look in our style gallery

• What Am I Eligible to Apply My Points To?

  You are eligible to pay up to 70% of you purchase with your bonus points at checkout. Bonus points rewarded to your SHEIN account will be valid for 3 months.

• Why Isn't My Promo Code Applying?

  Firstly, please be sure your SHEIN code hasn't already been added successfully. Also please be sure that the code has not expired. Thirdly, please kindly note that coupon codes only apply to full priced items, they will not apply to an item that is on sale.

• How Long Does It Take for My Order to Ship?

  When you place an order with SHEIN they will have to process the order first. Processing usually takes 1-7 business days for your order. SHEIN will send you an email if the processing for your order takes longer than expected. Shipping time will depend on which country you resi…

• Why It Says Refund When I Didn't Want a Refund On My Item?

  As you know, SHEIN is a large on-line shop, which has a large number of orders every day. SheIn's warehouse staff will process those parcels one by one in chronological order.  When you place an order, it may show that one item is still in stock. But in fact, the item was …