Any other problems, concerns, or questions can be directed to any of our Customer Service Representatives. They can be reached every weekday (except for major holidays) from 8am to 4:15pm PT.
Email: [email protected]
11901 137th Ave. Ct. KPN
Gig Harbor, Washington 98329
Artbeads makes it easy to return your beads and other jewelry supplies. Simply ship any unwanted items back to Artbeads for free and enjoy shopping with confidence that if you don’t love it, you can send it right back.
For most clear and regular-colored crystals, it is fine to dry clean. However, avoid dry cleaning AB finishes or other special finishes.
The following items are not eligible for returns:
Please send your returns to:
Attn: Returns Department
1647 S Federal Way
Boise, ID 83705-3162 USA
Also, you can visit Artbeads Official Website to get more helps, faqs and knowledge base.
We are a family-run business that started in our home over 17 years ago. I have always been fascinated with the business of business, and even at a young age was developing opportunities that ranged from selling vegetables that I raised myself to constructing the city's most popular haunted house for Halloween. Being raised by a family of artists, however, I also developed a fine appreciation of design and have always been attached to the artisan community.
Cynthia, who is equally involved in the management of Artbeads, has always been passionate about the customer relationship since working in a high-end fashion store in her home country of New Caledonia. It was this very passion that inspired her to build what is now the Artbeads Design Studio, a place where our community of beaders can gather, learn, and inspire others to do the same. So how did a New York-born me find a New Caledonia catch like Cynthia? In Tokyo, of course! Cynthia was there learning the language so that she could better serve her Japanese clientele, while I was there working in the financial industry. After six years in the big city, though, we wanted to find a place to settle down and raise a family, and Washington seemed the best place to eventually call home.