Azbro Support Center

Find Azbro helps, faqs and knowledge base quickly

How Do I Know That You Have Received My Shipment Back?

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Once the return has been processed at warehouse, Azbro will send you an email to notify you.

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What Should I Do If the Parcel I Receive is Not the Complete Order from Azbro?

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Azbro might divide your order into several parcels to ship. If the parcel you receive is not the complete order, please contact Customer Service for confirmation.

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Will There Be Tax Or Duty? What If the Customs Contacts Me?

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Usually there's no tax or duty fee for customers, Azbro will do our best to avoid them. If the customs contacts you, please write Azbro an email at [email protected] and don't go to the customs until you hear back from Azbro.

Also, Azbro will compensate you in the form of azbro credits if you have to pay the tax.

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Does Azbro Offer Express Shipping?

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Yes,you may choose express shipping on the check-out page, it will cost your $15.95 extra. And Azbro don't do overnight shipping.

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Which Countries Does Azbro Ship To? is It All Free?

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Azbro free ships worldwide, no minimum purchase!

Azbro is continuously expanding our business to more areas all around the globe.

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How Do I Use Azbro Shopping Cards?

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You may use the shopping card while you choose payment methods, enter the card number and Pin, and then go to the check-out, the shopping card amount will be deducted from your order total automatically.

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Where Do I Apply the Coupon Code Or Azbro Credits?

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There will be notifications on the check-out page to guide you to use the coupon code or azbro credits.

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Which Payment Methods Does Azbro Offer?

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Azbro accepts payments via Paypal, credit card and AZBRO shipping card. Please be aware that Azbro does not accept orders made by e-mail, letter, phone or fax, but only pre-paid orders.

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Are the Measurements One Hundred Percent Accurate?

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Azbro allows for an error of 2-3 centimeters in measurements, but Azbro is trying to make it accurate as possible.

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Why the Price is Different After I Click Into the Product's Webpage?

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Prices of sale items will go back to normal when the sale is over, the price may be different after you click into the product's webpage in consequence of the cache on website.

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Which Size Should I Choose?

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To each product, you will find a size guide, it will serve as an indicator to help you find right size.
Pictures uploaded by Azbro's customers on the same page may also be great help.

Additionally, please don't forget you still have the possibility to return an item if you have bought the wrong size.

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I Like This Product, But It's Out Of Stock, What Should I Do?

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If the product you want is currently out of stock, please subscribe your email address on the webpage, Azbro will inform you once it's available.

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Is My Personal Information Kept Safe & Private On Azbro?

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You personal information is kept safe&private on AZBRO and in no way will Azbro gives it away.

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Why Can't I Receive Emails From Azbro?

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Emails from AZBRO may be blocked from your mailbox, or you may find them in Spam. Also, please make sure you register your azbro account with a correct email.

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Does Azbro Have Physical Stores?

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Azbro only accepts orders placed online, and we don't have physical stores.

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Why Should I Choose Azbro?

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AZBRO is a global online store dedicated to high-street fashion by offering various kinds of women’s apparel, bags, shoes, jewellery, accessories, beauty products, etc.

AZBRO has already grown to the leader of high fashion online stores and aims to make you close to the planet's most cutting-edge fashion, no matter where you are or what class or age group you are in. Pursuing fashion is the right of every woman.

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Also, you can visit Azbro Official Website to get more helps, faqs and knowledge base.

About Azbro

AZBRO is a global online store dedicated to high-street lifestyle by offering various kinds of women’s fashion products, men's clothing, outdoor necessities, etc.

AZBRO was founded in late 2014, and has already grown to be the leader of green lifestyle online stores. We keep updating products at a high rate every day. Over 300 new products updated each week at this moment. The products are generally well-loved and great-reputated.

AZBRO's mission is to get you closer to the planet's most cutting-edge fashion, lifestyle, and trend, regardless of your location, age, or status.

Pursuing a greener & easier lifestyle is the right of every single individual on the planet.