All orders are shipped out using poly envelopes unless otherwise indicated. The item(s) may be shipped from any of our warehouses, including Utah, Ohio, and/or direct from our manufacturer in China.
Babsybooks ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2-3 business days to allow for processing time. If Babsybooks anticipate a longer lead time, it will be noted in the item description. If you have any questions about the lead time on a specific item, please contact Babsybooks at babsybooks.com/contact_us with your questions.
You should receive an email confirming your order shortly after you've placed it. If you don't receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven't received the order confirmation email, you also won't receive the email with your shipment notification and tracking information.
If you are offered insurance, but do not accept it, Babsybooks cannot be held responsible for damaged, lost, or stolen packages.
Babsy Books does ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. Babsybooks does not collect this beforehand, and can't give you an estimate of the cost, because it varies widely around the world. Please do your research so you're ready to get your package cleared through customs, and have an idea of what the additional cost will be.
Babsybooks does not use the PayPal shipping address!
PayPal might have an old address of yours, but Babsybooks always send out orders to the address submitted on website. Please refer to your confirmation email Babsybooks sent you which includes the correct shipping address.
There are a few reasons why you may not have received an email confirmation from us. You may have misspelled your email address or your settings on your email account may have sent the email to your SPAM folder. Your email provider's default settings may not allow confirmation email to get through to your email account.
Please input the gift card or gift certificate code you received into this text box. Be sure to click on the "apply code" button. Once the code is applied, you will see a change in your total reflecting the discount that the gift card/certificate offers.
Please note that no more than one code (gift card, gift certificate or promotional code) is allowed per order, and cannot be applied to the SP&S fees.
Also, you can visit Babsybooks Official Website to get more helps, faqs and knowledge base.
Babsy B is an Atlanta-based children's edu-tainment company. Our goal is to help every parent and caregiver feel confident as their child's 1st best teacher. We offer a variety of products, each designed to invite fun, engaging interaction among children and family members. Our books, prints, and other products provide for a print-rich environment where family members of all ages can interact and enjoy, whether silently, during read-alouds and dramatizations, or when wanting to read aloud together. Everyone wins with our materials as family members use oral language to read aloud, think, and laugh with one another!
Founded in 2013 by educator Babs Bell Hajdusiewicz, Ms.Ed., Babsy B brings to you field-tested books, prints, and other products. Babs is a parent & new grandparent, a best-selling children's author, career educator, and longtime consultant for schools, parents, and writers. And importantly, Babs is a former teacher for all ages and abilities and former school administrator!
We at Babsy B know you will enjoy our every product. We hope you will share with us your feedback, your thoughts, questions, and suggestions.