bareMinerals Support Center

If you have 2 active Auto Delivery subscriptions, you will receive a 5% discount on your Auto Delivery orders and any additional items you select to have shipped with your order. If you have 3 or more active Auto Delivery Subscriptions, you will receive a 10% discount on your Auto Delivery orders and any additional items you select to have shipped with your order.

There is no limit to the number of Auto Delivery subscriptions you can have, but having 3 or more will ensure you receive the most benefits.

Auto Delivery orders ship free of charge. bareMinerals.com offers Free Standard Shipping on all Auto Delivery subscription orders within the United States and its Territories. Auto Delivery subscription orders shipping to Canada will incur a discounted shipping fee of $10.

If your Auto Delivery items are scheduled to ship within the same month and date, your items can ship together. Log into your account to make changes to the scheduled delivery date.

You have until 11:59 PM EST the day before your scheduled order to make changes. Once the order has been placed it cannot be cancelled.

Many of the products do not contain ingredients derived from barley, oats, rye, spelt or wheat, which are commonly known sources of gluten. However, due to the wide range of raw materials and equipment used during the manufacturing of the products, bareMinerals cannot confirm that the products are free from any traces of gluten.

For online order payment, bareMinerals currently accepts Visa, MasterCard, Discover, JCB, American Express, PayPal and bareMinerals gift cards and merchandise credit cards that include a pin code.

For auto delivery and subscription order payment, bareMinerals currently accepts Visa, MasterCard, Discover and American Express.

Order Confirmation Emails
Immediately after you have successfully placed your order on our website, you will receive an e-mail that contains information regarding the details of your order. The order confirmation e-mail is your receipt; please feel free to print it for your records. The e-mail includes your order number, the details of the products, prices, quantities, promotional information, payment method(s), your shipping and billing addresses as well as the shipping method you selected.

Shipment Confirmation Emails
You can track the status of your order by clicking the link below "Track your order" on your bareMinerals Shipment Confirmation email.

Canceling & Modifying Orders
bareMinerals order process is automated to distribute products quickly and accurately. We apologize but once the order has been placed it can NOT be cancelled. For more information on returns, please visit our Returns section.