Bata Support Center

As of now, Bata does not have specialized footwear for specific medical concerns in the retail stores. However it shall be a privilege to be of help to you. Bata would be delighted to hear from you and assure you that Bata will try their best to address your concerns. Please contact Bata vie email through customer service section.

The collection on Bata's site is only one small part of choices offered in Bata's stores. To know Bata's selection of products better, Bata recommends you to visit our stores. You will find the best offers, and benefit from time-to-time promotions. To find the Bata store nearest to your premise, please proceed to the store locator.

If you encounter any problem with the product, please refer to the store of purchase with the original cash memo. The store manager would be able to assist you.

Yes. Keeping in mind the importance ease of shopping online, Bata is launched the new and updated website, where the consumer can not only view the catalogue but also make a purchase. In addition to this, the website aims to be a window to the company and to essentially dispense information about the company, its products and stores to consumers.

Bata is a family store. Thus, you would be able to find all types of footwear for men, women, kids, school and sports. Bata also offers vast varieties of accessories and foot care products. Bata requests you to check out our stores for the latest in technology and Brands.

Yes you will be able to try your order on in store after you have collected it. If an item is not quite right Bata will be able to exchange or refund the item for you.

You will be able to return any Click & Collect order for a full refund within 14 days of collecting it. To do this, you can either come into any of Bata's stores or register the return online and post it back to Bata. If the items are not right for any reason you can simply return them on the spot and The Refund of the paid amount will be initiated in your account directly. Please allow 5 working days for this refund to show in your account.

Yes, but they will have to take your order number; you will find this on your confirmation email, and one piece of ID from the following list to identify themselves: voter id card, pan card, passport, driving licence, aadhar card i.e. any proof which authenticates  individual's name & address along with a handover letter mentioning your acceptance.

You will need to take your order number, you will find this on your confirmation email, and one piece of Id from the following list voter id card, passport, driving license, aadhar card i.e. any proof which authenticates your name & address.

Your order will be sent to Bata Store of your choice which you have selected upon placing the Order. You can approach any one of staff members who will happy assist you in picking up your Click & Collect order from the cash till.

Bata ensures you'll be delighted with your purchases, but if you're not 100% satisfied for any reason you can simply exchange the order for anything else in store or alternatively have your money refunded.

Bata Store will not be liable to issue refund for the cancelled order.

The Refund of the paid amount will be initiated in your account directly. Please allow 5 working days for this refund to show in your account.

On the rare occasion, if you are not satisfied with the product you have ordered, you can look for a different product of the same or higher amount from the store itself & pay the balance amount to store after billing.

Bata estimates that items will arrive in store within 3 to 5 days of the order being placed online.

Bata will email you to let you know when your order is ready for collection followed by a call from our store executive. Please note that during Bata's sale and busy periods deliveries may take longer.

Once you've placed your order, you will receive an order confirmation email with the items purchased, the store address and chosen collection date. When your order has arrived at your chosen store, you will receive a 'ready for collection' email.

This service is available only for Pre-paid Orders. You can make payments by Credit Cards, Debit Cards, and Net Banking etc. Cash on Delivery is not available currently.