BBoutique (US) Support Center

Find BBoutique (US) helps, faqs and knowledge base quickly

How Do I Return an Item to BBoutique (US)?

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To request a return or exchange for any reason, please contact BBoutique for instructions. Once they accept your request, BBoutique will send you a return slip to ship your item(s) back to them. Please note that any returns received without the proper RA number will be automatically shipped back to you, in which case you would be responsible for any return shipping fees.

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I’m From Canada, But the Prices On Your Site are In $USD. Can I Convert the Currency to Canadian Dollars?

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All of the products at BBoutique are currently shown and charged in US Dollars. If you’re Canadian, when you place your order, your credit card will be charged the amount in $USD, which will be converted into CAD by your credit card company when it appears on your statement.

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How Can I Unsubscribe From Receiving Newsletters From Bellesa?

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Simply click the unsubscribe link located at the footer of any Bellesa newsletter. Please refer to Privacy Policy for more details about emails.

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I’m Already Logged Into My Bellesa Account, and I Want to Shop On Bellesa Boutique. Do I Need to Create a New Profile?

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If you’re already a member on Bellesa, or have a customer profile on BBoutique, you’re all set to go. Convenient, right?!

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I Love My New Toy! How Can I Leave a Review On Bellesa Boutique?

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BBoutique (US) is so glad you want to spread the word! To leave a review, first make sure you’re logged in to your account. Then find the product you’re looking for on site, and feel free to provide your feedback to other curious pleasure-seekers to help them find the right toy for themselves!

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How Can I Purchase a Gift for a Friend?

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At checkout, after entering the billing address on your credit card, simply check the box that indicates “This is a gift”, and enter your friend’s name and shipping address in the designated fields. Your friend’s package will be sent to them with a gift invoice inside of the box.

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I’m Ready to Pay for My Order, But I’m Having Trouble Checking Out. What Do I Do?

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Contact BBoutique via live chat, call 1-833-235-5372 (1-833-BELLESA) or send BBoutique an e-mail at care@bellesa.co, and they will be happy to guide you through step-by-step.

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What Will It Say On My Credit Card Statement When I Place an Order At Bellesa?

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For your privacy, your purchase will show up on your statement as “BBoutique”.

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Which Payment Methods Does BBoutique Accept?

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You can use Visa, MasterCard or PayPal.

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Also, you can visit BBoutique (US) Official Website to get more helps, faqs and knowledge base.

About BBoutique (US)

The Bellesa Boutique is a premier online store for luxury sex toys, erotica, and apparel.

Launched in February of 2017, Bellesa has quickly become a top destination globally for women searching for Vibrators, Erotic Stories, Couples Toys, and Sex Ed Articles. In less than a year and a half, Bellesa has become one of the top 1,500 websites globally, with a brand loyal community growing by the day.