Bealls Support Center

Find Bealls helps, faqs and knowledge base quickly

What If I Received Damaged Or Defective Items?

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If you receive a damaged or defective item, contact a Customer Care Associate through our Live Chat, email CustomerService@beallsflorida.com or call 800-569-9038 option 3. Please be sure to have your order number, item number and tracking number from your original confirmation e-mail. Please know in some cases they may ask for pictures of the damage to for our quality control purposes.

If you do not contact Customer Service, you are responsible for all return shipping charges.

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What are the Benefits Of Registering for a Bealls Florida Shopper Account?

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BeallsFlorida.com Shopper Account benefits include: 

  • express checkout 
  • view order history
  • create and save wish lists
  • track current orders
  • save an address book

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Can I Earn/redeem Bealls Bucks Online?

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Bealls Bucks can only be redeemed for in-store purchases at this time.

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What is the Pricing Policy Of Bealls?

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Bealls Florida offers a wide variety of products at fair, competitive prices every day. Product pricing can vary from day to day depending on current promotions and discounts. Due to the nature of our online business, Bealls Florida is unable to make price adjustments on prior purchases. Merchandise and promotional offers available on BeallsFlorida.com may vary from those offered in Bealls Florida Stores.

In the event of a pricing or product description error, Bealls Florida reserves the right to correct errors, inaccuracies and to change or update information at any time without notification. Bealls Florida effective dates for sales and offers are based on Eastern Standard Time only. Prices and availability are subject to change without notice. If you have saved an item in your shopping cart, please be aware item pricing and availability may have changed since adding to the shopping cart.

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Why are There Multiple Charges for My Order?

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If your order contains more than one item it is possible that you will see multiple charges on your account. This is because Bealls may ship from multiple store locations, and each store location will only charge for the item(s) that they ship. This will not affect your order total or shipping charges on your order. Orders shipped from multiple locations may result in items arriving on different days.

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When Will My Credit Card Be Charged for an Order?

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Your credit card will only be charged when they ship your order. If your order contains more than one item it is possible that you will see multiple charges on your account. This is because Bealls may ship from multiple locations, and each location will only charge for the item(s) that they ship.

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May I Cancel Or Change My Order After It is Submitted?

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Bealls Florida begins processing your order immediately therefore it may not be possible to cancel the order. Requests for cancellations may be conducted by phone or chat only. To request the status of your order, please call the Customer Care Center at 800-569-9038 option 3 or contact a “Live Chat” representative from the Chat link on BeallsFlorida.com during business hours Monday – Saturday 9am to 9pm and Sunday 10am to 8pm EST.

Bealls will apologize but order details including item, address changes, and credit card information may not be changed or modified after they are submitted. A new replacement order must be submitted to correct any customer or order information that is in error. Please contact Customer Care to assist you with your request.

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Also, you can visit Bealls Official Website to get more helps, faqs and knowledge base.

About Bealls

Bealls Inc. is a privately held company, rich in tradition, still owned by the founding family. Founded in 1915, Bealls includes over 500 stores and BeallsFlorida.com. Bealls is the destination of choice for casual lifestyle and priced-right apparel and home merchandise. Bealls Stores and BeallsFlorida.com, are owned and operated by Beall's Stores, Inc and Beall's Westgate Corporation.Bealls Store.