Beautifulhalo Support Center

Find Beautifulhalo helps, faqs and knowledge base quickly

Which Payment Methods Does Beautifulhalo Accept?

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Basically, Beautifulhalo accepts two kinds of payment method: PayPal and Western Union. PayPal can be used at beautifulhalo.com to buy items by PayPal Account, as well as Credit Card ( Visa, MasterCard, Discover, and American Express), Debit Card ( Switch, Solo and Maestro) or E-banking( i.e. using your regular Bank Account), for instance, GiroPay.

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I Order a Standard Size Dress Why Does It Take So Long to Process?

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As you know these dresses are made-to-order, even for the standard size ones. Once your payment is confirmed, Beautifulhalo's tailors start to select and cut material according your size and your special needs, so it is a tailor-made dress only for you. That is, Beautifulhalo doesn't have a factory full of machine-made dresses, on the contrary, they are all crafted by Beautifulhalo's experienced and skillful tailors from scratch.

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Which Kind Of Zipper Will I Have In My Dress Visible Ones Or Invisible Ones?

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Both of them. Beautifulhalo assures you that every single zipper of beautifulhalo.com is with strong and durable quality, and most importantly, it is selected carefully to match each dress by taking its overall design and style into consideration.

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What Does Made-to-order Mean Of Beautifulhalo?

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It means that all the dresses in Beautifulhalo's website, both of standard size and custom size, are tailored only for you, once your payment is confirmed our tailors will start to make the dress for you, that is, Beautifulhalo doesn't have a factory full of machine made dresses, on the contrary, they are all crafted by Beautifulhalo's experienced and skillful tailors.

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Could I Customize the Dress If the Standard Size Cant Work?

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Sure! Beautifulhalo offers this kind of service! If the standard size is not good enough, you can take the customized measurements and then Beautifulhalo will make you a tailor-made dress especially for you, naturally, a reasonable extra charge is required for this special service.

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Would My Dress Color Be Exactly the Same As the One I Have Seen In Beautifulhalo's Website?

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Normally they should be the same, however, a slight difference (aberration) might exist between the actual dress color and the one's you have seen in the pictures, as you know, the showing color of the images depends on the screen's display setting and the screen resolutions.

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Does Beautifulhalo Ship to PO Boxes Or APO/FPO Military Addresses?

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Sorry, Beautifulhalo doesn’t ship to PO Boxes or APO/FPO military addresses. Please provide a street address.If you provide a PO Box or APO/FPO military address, it will delay shipment of your items.

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Are There Any Additional Fees Involved In International Shipping on Beautifulhalo.com?

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In some cases, there will be VAT or other taxes, customs duties or fees levied by your destination country. Additional charges for taxes or customs clearance must be borne by the recipient; Beautifulhalo has no control over these charges and cannot predict what they may be. Customs and taxation policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond Beautifulhalo's original delivery estimates.

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What Shipping Methods Does Beautifulhalo Provide?

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Beautifulhalo's long-term strategic cooperative partner in logistic is DHL,UPS, FedEx, and EMS to offer three shipping methods. So no worries about not getting your package or not getting your package on time. That's all Beautifulhalo has for now, Beautifulhalo will launch more methods for your convenience.

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How Can I Track My Package?

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As soon as your package is shipped out, Beautifulhalo will send you a Shipping Confirmation email that includes your tracking number. You can log on the courier's official site to track your order with the tracking number.

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Can I Change the Shipping Address After I Complete the Payment?

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You can change the shipping address after you complete the payment under certain condition, that is to say the new shipping address should be in the same country or region as your old one was. Since every order comes with a shipping charge, and shipping charge varies widely from one country/region to another. So if you wish to change your shipping address to another destination country, please Submit a Ticket or start a Live Chat with Beautifulhalo, Beautifulhalo will solve the problem for you by charging extra shipping fee or refunding part of your shipping fee.

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How Can I Cancel My Order on Beautifulhalo.com?

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If your order status is Pending, you can easily delete your order yourself. If your order status is Processing, you can submit a ticket to cancel your order. Once an order is All Shipped, it can no longer be cancelled.

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Also, you can visit Beautifulhalo Official Website to get more helps, faqs and knowledge base.

About Beautifulhalo

Founded in 2014, Beautifulhalo.com is a leading China-based online store that offers fashion casual clothing, shoes, wedding & special occasion dresses, accessories and lighting. We aim at providing fashion and quality items at low prices. We are supported through a network of fans from the hottest street-shot sites. Our customers do fancy our fashion. Moreover, we offer free shipping worldwide and a generous return policy.