Beauty Brands Support Center

Find Beauty Brands helps, faqs and knowledge base quickly

How to Track My Order At Beauty Brands?

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When your order has been shipped, you will receive a shipment confirmation via email that includes a FedEx tracking number and link so you can track your order status.

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How to Search for Products?

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Know exactly what you want? Or perhaps you're just searching for a glossy lipstick? Use our comprehensive Search box located in the upper right corner of the website to find the exact product you need, or browse through the results that fit your criteria. You can enter a product number or the product name. You can be as broad as "red lipstick" or as specific as "philosophy hope in a jar."

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Can I Change Or Cancel My Order At Beauty Brands?

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Before you place your order, you can view the contents and the total amount in your shopping bag. Once your order has been submitted successfully, it immediately goes to the warehouse to be fulfilled to ensure a quick delivery. As a result, Beauty Brands isunable to cancel or modify your order. However, you may return any item in your order for any reason within 60 days of purchase.

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Will I Be Charge for Sales Tax At Beauty Brands?

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beautybrands.com has an obligation to collect sales tax in those states in which they are licensed to do business. Sales tax is calculated using the tax rate of the state to which the product is being shipped. 

beautybrands.com charges sales tax on orders delivered to the following states: Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Missouri, Nebraska, North Carolina, Oklahoma and Texas. 

If for any reason you believe you are exempt from paying sales tax, please contact Customer Service at 1-877-640-2248 and Beauty Brands will personally assist you with the processing of your order.

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How to Get Promotions From Beauty Brands?

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beauty brands offers promotions through emails, catalog mailers and advertisements that include coupon codes for offers.

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Which Payment Options Does Beauty Brands Accept?

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Beauty Brands accepts Visa, MasterCard, Discover and American Express credit or debit cards as payment.

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Can I Place Telephone Orders?

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You can order with ease by calling toll-free number, 1-877-640-2248, from 8 a.m.–5 p.m., Monday–Friday CST (except holidays) to place your order with a Customer Service Representative. When you place a telephone order, the shipping costs and delivery schedule are the same as online shipping costs and delivery schedule. If you are having trouble placing your order on website, please feel free to place a telephone order. 

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Also, you can visit Beauty Brands Official Website to get more helps, faqs and knowledge base.

About Beauty Brands

Beauty Brands is a revolutionary concept in the beauty industry: the first retail company to combine a full-service salon and spa within a dynamic retail superstore. 

Beauty Brands was founded on the idea of providing for all a woman’s beauty needs in one location, saving her time and making her feel beautiful. Each of our 5,000- to 9,000-square foot locations offers a one-stop total beauty experience including full-service salon and spa as well as a superstore featuring salon exclusive products. Services available at our professional salon and spas include haircuts, highlights, manicures, pedicures, facials, massage therapy, hair removal and more. 

We are a privately held company employing more than 1,500 specially trained, knowledgeable customer service associates and salon professionals. Most Beauty Brands locations offers convenient business hours seven days a week – 8am to 9pm Monday through Saturday, and 10am to 6pm on Sundays.