Bellizo Support Center

Find Bellizo helps, faqs and knowledge base quickly

What is Bellizo's Refund Policy?

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If the refund is claimed for any item of your order, and at the same time your order doesn't include any promotions or discounts, you will receive a full refund for the item. But if the order includes promotions or discounts, the item will be refunded proportionally instead of full price. For example, if the original price of an item of your order is $10, and the grand total of your order is $18 after a $2 off discount, so you will receive $9 refund after cancelling this item.

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What is Bellizo's Return Policy?

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All returns must be made within 14 days after the product delivery date. All returned products must be unused (e.g., not worn, washed, damaged, or altered) and returned in accordance with the instructions received from contacting customer service as per the Site. You are solely responsible for the cost of shipping the returned product. All products not returned in accordance with the Return Procedures shall be sent back to you, and no credit or refund will be issued.

The following items cannot be returned or exchanged: bodysuits, lingerie and swimwear.

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Will My Package Be Charged Customs and Import Charges?

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You may be charged for handling fees and taxes as your order passes through customs. Any charge on a package must be paid by the person receiving the package (this also applies to retail & wholesale customers).

Bellizo has no control over these charges and Bellizo can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

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How Do I Track the Shipment Of My Order?

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  1. If you are a Bellizo member, you may track your order by logging into your Bellizo account and clicking on Orders.
  2. Click on Order Status on the top right of the page. Make sure to have your tracking number.
  3. Once the package is shipped, you will get a shipping confirmation email, in which you can both click on the Tracking Number or "Track Your Package" button to track your package. If you did not receive any shipment emails, please check your spam filter.

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How Do I Check My Order Status On Bellizo?

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  1.  If you are a Bellizo member, you may view the status of your order by logging into your Bellizo account and clicking on Orders.
  2. Click on Order Status at the bottom of each page. Please make sure to have your order number and email address.
  3. Email will be sent within 30 minutes since your order is placed or your order is shipped. You can simply check your order status by clicking on your tracking links on the emails to view the up to date order status. If you cannot receive any email from us, please check your spam filter.
  4. Please allow 24 to 48 hours for your order status to change.

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How Do I Place an Order On Bellizo?

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Placing an order at bellizo.com is easy, all you have to do is browse, add and checkout.

Browse bellizo.com by using the search bar, main menu, or homepage. Bellizo likes to use plenty of pictures to give you the best idea of how each product looks and we also provide you with suggestions based on what you’ve browsed.

Add the item to your bag by selecting a size, choose how many you want and then click the “add to bag” button. The item will be added to your bag and you can continue to shop.

Checkout by clicking on the bag icon in the top right of the page. Here you can review your choices, add a promo code or voucher. Once you are ready to buy, simply click the “proceed to checkout” button and follow the prompts.

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When Will I Be Charged for My Order on Bellizo?

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Your card or PayPal will be charged within 24 hours since the order is submitted, and you will receive an email confirming that your order has been placed successfully.

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What Payment Methods Does Bellizo Accept?

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Bellizo accepts all major credit and debit cards for payment including Visa, MasterCard, American Express, Discover, JCB, Dinners Club and PayPal.

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Also, you can visit Bellizo Official Website to get more helps, faqs and knowledge base.

About Bellizo

Bellizo is here to offer a variety of beautiful and stylish clothing for every women, and Bellizo ships to more than 200 countries and regions worldwide with websites supporting the United States, Canada, the United Kingdom, Spain, France, Germany, Italy, Australia, The Middle East and Southeast Asia.