Your computer's current graphics configuration may not be compatible with the game. Try downloading the latest video card driver for your system, installing some simple updates, or adjusting your graphics settings.
Follow the steps in this article if your game is:
If you’d like to save on games in the future, you can reactivate your membership with your next purchase or from your My Game Club page.
Once a membership is canceled you can easily remove your payment details from the Billing Info page. Simply click the Delete button under the payment method you'd like to remove.
Although you can remove or change your billing profile, it is not possible to completely delete the account. Games and order receipts will be saved in case you need to access them later.
Any remaining Game Club credits will expire 180 days after the last day of your Game Club membership.
Once your Game Club membership is canceled (effective on the last day of your monthly billing cycle), the My Game Club page of your account will be updated with the expiration date of your Game Club credits.
If you decide to reactivate your membership within that 180 day period, this expiration date will be removed. If you then cancel your membership again, a new 180 day credit expiration period will begin.
This does not include gift certificates or replacement coupons, which will not expire.
Yes. You can always access your account, play the games you've bought, and get new games without being a Game Club member.
Also, you can visit Big Fish Games Official Website to get more helps, faqs and knowledge base.
Big Fish Games is an innovative developer and world-class publisher of a diverse portfolio of casual game franchises, including Big Fish Casino, Gummy Drop!, Fairway Solitaire, Jackpot Magic Slots and Cooking Craze.
Founded in 2002, we serve millions of players every day and are dedicated to creating games that allow players to play, connect and compete, anywhere, on any device. We’re inspired by people who create and play games!