BioTopic Support Center

Find BioTopic helps, faqs and knowledge base quickly

How Can I Make Payment?

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You can pay your order using major credit cards such as Visa, MasterCard, American Express, or Paypal. All transactions are handled by STRIPE which is compliant with the strictest PCI requirements.

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What are the Most Common Side Effects?

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There are no known side effects. If you experience a skin rash or other side effects, stop using the product. If the hair regrowth solution accidentally gets into eye, rinse thoroughly with cool tap water.

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If the Hair Regrowth Solution is Working, What Will My Hair Look Like?

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At first, new hair is usually soft, downy, colorless hairs (like peach fuzz). After further use, the new hair should be the same color and thickness as the other hairs on your scalp. Healthy hair can become thicker and softer.

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Does Biotopic® Follicle Plus 27™ or REGROW PLUS™ Work Better On a Receding Hair Line?

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Yes, in most cases REGROW PLUS™ serum may help regrow hair on the frontal hair line as well as on the crown. Many customers have experienced strong healthy hair over the entire scalp.

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Can I Use Biotopic® More Than Once a Day?

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You can use once a day in the morning after bathing. However, the formula is safe to use twice a day and can be applied in the evening if desired.

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How Do I Apply Biotopic® FolliclePLUS 27+™ spray?

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Use once a day in morning (after Biotopic shampoo and conditioner) as part of daily regimen. To apply the solution, mist 4-8 times on balding area and surrounding hair. This can be used both on the crown and hairline near the forehead. Massage gently into scalp for about 15 seconds. Wash hands after use.

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How Long Will I Have to Take Biotopic® Before I Can Expect to See Benefits?

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Results vary amongst individuals, but in most cases, BioTopic would expect the beneficial effects of the active nutrients in Biotopic® to improve over several months. Since normal hair usually grows only ½ to 1 inch per month, hair regrowth takes time. Improvements in hair quality may be seen as early as 2 weeks of daily use. It may take up to 1-3 months for thicker hair to be noticed.There is no maximum length of time over which Biotopic® may be used. Daily application is recommended.

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Can Biotopic® Be Used Simultaneously With Other Treatments?

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Biotopic® formulas are designed to be used on their own, however it then could be taken alongside other hair loss products e.g. Propecia® and Rogaine®.

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Who Can Use Biotopic?

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Biotopic® can be used by individuals who are concerned about the appearance and general condition of their hair or scalp. It can also be taken by those who are showing age-related changes e.g. hair loss and graying and want to ensure that their hair gets targeted nutritional support.

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Why Has Biotopic® Been Developed?

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Biotopic® has been developed for both men and women who want to help counteract the effects of aging of their hair and scalp and those who want to improve their overall hair condition. It is a comprehensive formula of natural hair growth nutrients designed to help nourish hair follicles and support the healthy growth of hair.

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While Biotopic® is Designed Specifically for Men It Can Also Be Used Safely By Women?

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Yes, Biotopic® has a specialized formula designed specifically for women. 

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Also, you can visit BioTopic Official Website to get more helps, faqs and knowledge base.

About BioTopic

Midy Naturals™ is founded by Olivier Midy. The Midy name is synonymous with science and innovation and built the foundation for today's modern pharmaceutical industry through the launch of Laboratoires Midy in Europe starting since 1718. Leveraging his family's heritage of over 300 years experience in science & technology, and their understanding of biological actives, Olivier launched Midy Naturals along with Biotopic®, a clean hair care line using natural ingredients which are clinically proven to help combat hair loss and promote regrowth. This is a niche but actively growing category as consumers are now more savvy about the harmful affects of Minoxidil and Finasteride for combating hair loss. Biotopic® prides itself on being Cruelty Free, SLS, SLES, and Paraben Free, and providing a safe and non-toxic alternative in the marketplace.