Birthday in a Box Support Center
Find Birthday in a Box helps, faqs and knowledge base quickly
Does Birthday in a Box Accept Paypal?
Yes! You will be able to select PayPal as your pay method during checkout. PayPal cannot be used for payment for pre-order items.
What Credit / Debit Cards Does Birthday in a Box Accept?
Birthday in a Box will accept Visa, Master Card, American Express, and Discove.
You may also use your debit card as long as it has the Visa or Master Card logo on it.
Can I Customize Or Request a Different Color From What is Pictured?
Birthday in a Box is not able to customize or send out a different color from what is pictured on web site. All costumes are sold as pictured.
How Do I Check Pricing and Availability?
Each product page on the website displays the most current information available regarding price and stock.
If you are interested in purchasing a large quantity, please contact Customer Service Department. You can also apply for bulk volume discounts if you meet the large order requirements.
How Do I Know If an Item is Available On the Website?
All items on website are available for immediate shipment unless marked "Special Order", "Pre-Order Now" or "Out of Stock".
When Can I Expect My Refund At Birthday In a Box?
It usually takes 10 - 14 business days to process your return once Birthday in a Box receives it in their warehouse located in Warehouse is located in New Berlin, WI. Please note that Birthday in a Box will send a return confirmation email after the return has been procceseed. It can take up to an additional 5-7 business days for the bank to process your credit once Birthday in a Box submit it and for the credit to appear on your statement.
Can I Combine Promotional Discounts At Birthday In a Box?
No. Birthday in a Box only allows one promotional code per order. Birthday in a Box does not allow customers to stack or combine promotional codes. In addition, promotional codes can not be applied to orders that customers are using a Plum Benefits Certificate or Groupon code.
Can I Place My Birthday In a Box Order By Phone?
Yes, of course. You may place your order by contacting our customer service department. Contact information can be found at the bottom of this page or on 'Contact Us' page.
However, you should know that the most secure way to provide Birthday in a Box your credit card information is by placing your order online. Credit card data is encrypted, or "jumbled", in way that cannot be decoded, except by computers that receive the order. Plus the website is checked daily by McAfee SECURE. This is a 3rd party service specializing in Internet security that helps us to know that your data is always protected. You should also know that when you place your order online, your credit card is never seen by a human being. The combination of these important facts, make online ordering the most secure method possible.
Also, you can visit Birthday in a Box Official Website to get more helps, faqs and knowledge base.
About Birthday in a Box
There isn't a birthday party supplies website on the internet that can help you plan a party as quickly and easily as Birthday in a Box. We guarantee that whether you are 1 or 100, your birthday will be special because of the items we sell here. Furthermore, we are proof that you can plan a fully coordinated theme party with all of the necessary party supplies & decorations at really low prices.
Birthday in a Box is exactly as our name states – we give you a complete birthday party, shipped in a box directly to your door, as quickly as overnight. No order is too big or too small and every party theme is fun to plan when you check out our many party idea guides. There are approximately 250 party theme idea guides that will give you tips for planning the perfect party.