Bloomingdale's Support Center

Find Bloomingdale's helps, faqs and knowledge base quickly

What Payment Options Does Bloomingdale Support?

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The following payment methods are accepted by Borderfree: 

  • Visa 
  • Mastercard
  • American Express
  • PayPal (standard payments)
  • PayPal Express Checkout
  • JCB
  • UnionPay (credit cards)
  • Coming soon-- UnionPay Online Payment (including UnionPay debit cards)

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How Long Does It Take for Refunds to Post to My Account?

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Please allow 3 weeks for the return transit time, plus an additional 4 business days upon receipt for the return to be completed and the refund to be issued to your account. If you provide an email address, Borderfree will email you when your return has been received and processed.

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How Do I Return an Item That Shipped Directly From the Vendor?

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To return an item shipped from the vendor, check your shipment invoice to find specific return instructions for the item you ordered. 

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Can I Return a Gift I Received From an International Order?

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Yes. Gift returns must be made within 180 days of purchase. The date of purchase will be provided on the shipment invoice. 

Please note: When returning a gift, the return amount will be credited back to the original tender of the purchaser.

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Is There Any Additional Cost That Will Be Due Upon Receipt Of My Order?

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No. When you use the Borderfree global checkout, you'll be provided with an order total in your preferred currency. The order total presented will be the exact amount you'll be billed by Borderfree. There will not be any additional costs billed upon delivery or due as C.O.D. charges. Please note: bloomingdales.com reserves the right to correct pricing errors.

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How Will I Know How Much My Bloomingdale's Order Will Cost?

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International shipping rates are determined during online checkout by Borderfree and are calculated based on a number of factors, including: 

  • Desired shipping level (standard/express) 
  • Merchandise purchased
  • Weight of item(s)
  • Destination location/region

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How Do I Track My International Order?

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To track your international order via Borderfree, please have your order number and email available.

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Can My Bloomingdale Order Be Delivered Internationally?

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Yes! Through our arrangement with Borderfree, Bloomingdale IS pleased to provide an enhanced international shipping experience for customers. International shoppers will now get the benefit of seeing product prices in their local currency, guaranteed order totals provided by Borderfree, cost-effective international shipping, and much more.

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Also, you can visit Bloomingdale's Official Website to get more helps, faqs and knowledge base.

About Bloomingdale's

To think it all started with a 19th century fad - the hoop skirt. That was the first item that Joseph and Lyman Bloomingdale carried in their Ladies' Notions Shop in New York's Lower East Side. In the late 1800's, most fashion retailers specialized in just one type of garment. Not the brothers Bloomingdale - their East Side Bazaar, opened in 1872, sold a wide variety of European fashions. It was the beginning of what would become a "Department Store".

In 1886 came the visionary move uptown to 59th Street and Lexington Avenue. The store expanded steadily and by the 1920's, Bloomingdale's converted an entire city block.

Bloomingdale's is committed to once again lead the way with exclusive merchandise, customized services, and alternative shopping venues. Carrying on the Bloomingdale's brothers' dream, we're always finding ways to set our stores apart. That's both the legacy and the promise of Bloomingdale's.