Bluebella US Support Center

Find Bluebella US helps, faqs and knowledge base quickly

How Do I Use a Promotional Code in Bluebella?

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Once you've reached the Checkout stage, enter your promotional code into the 'Discount Code' box, enter the correct code and click 'Continue'. If the code is valid, your discount will be applied. Return to the basket to complete your order or continue shopping!

Please note, only one promotion/discount code is redeemable per order.

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Can Bluebella Deliver to a Different Address Than My Billing Address?

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Yes! You can have your parcel delivered to another address. If you choose to have your parcel delivered to you at work, always make sure you put the name of the company or organisation in the address field, as well as the contact name to ensure your parcel is successfully delivered.

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What Do I Do If My Parcel Hasn't Arrived Yet?

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You can check the progress of your item at the courier website by clicking on the tracking link sent to you via email once your item has been dispatched.

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Does Bluebella Offer Gift Wrapping?

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Yes. You will be able to add a gift wrapping option when you are in your basket, you will also have an option to add a gift message. The gift wrapped order will be packed in a black box with the Bluebella logo and will be posted inside a white postal box.

Online purchases will be sent in one single parcel per complete order – unfortunately, Bluebella is unable to facilitate requests for additional gift wrapping on the same order. If you require more than one of our lovely presentation boxes for your purchases, please place separate orders according to the number of boxes you require.

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How Can I Pay for My Order in Bluebella?

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Bluebella accepts the following payment cards: Visa (including Visa Debit) and MasterCard. Bluebella also accepts PayPal payments.

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Also, you can visit Bluebella US Official Website to get more helps, faqs and knowledge base.

About Bluebella US

Founded in 2005 by Emily Bendell, the story and vision for the brand was simple. Fashion-led luxurious lingerie and nightwear collections made with the highest quality at an affordable price. Bluebella is a lingerie brand with strength and modernity at its heart; designed to redefine sensuality .