Boscov's Support Center

Find Boscov's helps, faqs and knowledge base quickly

What Should I Do If I Receive the Wrong Item(s)?

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Contact a Shopper Services Representative at 1-800-284-8155 Monday through Saturday 9:00 AM to 10:00 PM EST and Sunday 11:00 AM to 8:00 PM EST.

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Can I Make a Change to My Order?

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After the order has been completed and you receive confirmation to include your order number, it is unable to change. If you need delete an item from an order, please contact a Shopper Services Representative at 1-800-284-8155, for assistance. If the item is still in "ordered" status they will be able to delete the item. If you want to add new items to your order, or order additional quantities of an item, simply place a new order at Boscovs.com.

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When Will I Receive My Order?

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Most in stock items take 2-4 business days to process. Estimated delivery dates are calculated by shipping provider and will be available through the tracking information. Merchandise will be shipped via a ground carrier.

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Are My Items Guaranteed to Be In Stock?

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All items listed online are considered to be available to order. Any exceptions for specific items will be noted in the item description.  

Occasionally, due to their constantly changing inventory, a situation may arise where one or more of your items are not available.

If this occurs, you will be notified via email and your credit card will not be charged for
the item.

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Also, you can visit Boscov's Official Website to get more helps, faqs and knowledge base.

About Boscov's

Boscov’s Department Stores sells all kinds of brands including Adidas、Calvin Klein、Clinique、Levi’s、Lenox and so on. For over 85 years, Boscovs has delivered quality merchandise. You'll find everything you need for yourself and your home with over 200 departments and 100's of the nation's top brands. We offer the best merchandise at guaranteed lowest prices.