BotanicChoice Support Center

Find BotanicChoice helps, faqs and knowledge base quickly

How Do I Return My Product?

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To return a product for a refund, please send the unused portion in the mail, along with your name, address, daytime phone number and original order number (if available). To help them improve their products and services, please provide them with a detailed reason for your return.

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How Do I Know How Much Of a Vitamin to Take?

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The nutritional experts of BotanicChoice monitor the latest nutritional and scientific advancements to develop the most effective, powerful formulas you will only find here, in the dosages designed to optimize effectiveness. Each one of our products has Suggested Use information. If you have a medical condition or are taking prescription medication, please ask your healthcare professional regarding what dosage is appropriate for you. Remember, you must take supplements as directed in order to achieve optimal results.

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Where Does BotanicChoice Get Their Products?

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Botanic Choice finds the freshest natural products available from reputable suppliers around the world. They provide the same quality or better than the more expensive national brands. their exclusive formulas and supplements are packaged and shipped directly from their Indiana manufacturing facility.

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What is the Difference Between Manufactured Date and Expiration Date?

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A Manufactured Date printed on the label is the date the product was produced in compliance with GMP regulations. If stored properly, products are considered to be fully potent for two years from the manufactured date.

The Expiration Date printed on the label represents the last date a product should be ingested or used. With proper storage, the product will remain fully potent until this date.

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How Much is the Shipping?

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Unless otherwise specified, BotanicChoice ships in the contiguous 48 states through the United States Postal Service (USPS) for a flat rate of $5.95 (There is an additional charge of $5.00 when shipping to Alaska, Hawaii, APO/FPO and U.S. Territories). This flat fee includes both shipping and processing costs. Orders over $50 get free standard shipping and processing unless otherwise noted.

  1. Orders shipping to Canada will ship via USPS for a flat rate of $6.95.
  2. Expedited shipments to Canada and other international locations are not available.

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How is the Sales Tax Calculated?

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  • Indiana Shipments - Shipments within the State of Indiana will be assessed 7% sales tax.
  • Colorado Shipments - Purchases shipped to Colorado may be subject to Colorado Sales/use tax. If not specifically exempted, you are required to report this purchase and pay taxes. 
  • Kentucky Shipments - Purchases shipped to Kentucky may be subject to Kentucky use tax unless it is exempt from taxation in Kentucky. Purchases are not exempt merely because they are made over the Internet, by catalog, or by other remote means. The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property or digital property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue. These forms and corresponding instructions may be found on the Kentucky Department of Revenue's Internet Web site.
  • Oklahoma Shipments - Purchases shipped to Oklahoma may be subject to Oklahoma use tax. Purchases are not exempt merely because they are made over the Internet, by catalog, or by other remote means. If not specifically exempted, you are required to report and pay taxes, using Form 511 or Form 21-1. 

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How to Contact BotanicChoice?

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    • By Mail: Indiana Botanic Gardens, Inc. 3401 West 37th Avenue. Hobart, IN 46342-1751.
    • By Phone: 1-800-644-8327 24 Hours - 7 Days a Week.
    • By Fax: 1-219-947-4148.

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    Also, you can visit BotanicChoice Official Website to get more helps, faqs and knowledge base.

    About BotanicChoice

    Welcome to Botanic Choice,  you can find high-quality vitamins, nutritional supplements, natural beauty products, liquid extracts and homeopathic remedies. Since 1910, customers have trusted Botanic Choice for their health care needs .

    There are top 10 reasons to make Botanic Choice your choice:

    1. Superior quality vitamins and value on every product, every time.
    2. Exclusive products you won't find anywhere else.
    3. A money-back guarantee.
    4. BotanicChoice coupons
    5. Auto Refill™ Program
    6. Earn Botanic Choice Healthy Rewards with every order
    7. Fast shopping
    8. Friendly,knowledgeable customers and service.
    9. Detailed information on natural health.
    10. Birthday Club.