BudgetPetCare Support Center

Find BudgetPetCare helps, faqs and knowledge base quickly

Is Shopping with BudgetPetCare.com secure?

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Buying online from BudgetPetCare.com is safe and reliable. To ensure your payments are secure BudgetPetCare uses the latest available 256 bit encryption technology (also known as SSL Technology).

BudgetPetCare complies with PCI (Payment Card Industry) standards. BudgetPetCare uses some of the best online payment processors in the world.

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How Can I Change My Order?

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Please contact toll free at 1-800-840-2008 (9AM - 6PM Mon - Sat CST) or email at customerservice@BudgetPetcare.com as soon as you realize that you would like to make a change.

Please note that the order can be changed only if it has not been shipped. If the status of the order is showing as "SHIPPED" or "DISPENSED" they will not be able to make any changes as this means that your order has physically left their facility and is with the postal department.

Once you receive the 1st order which was incorrectly ordered please call toll free at 1-800-840-2008.

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Will I Get a Refund If I Do Not Receive My Order Within 21 Business Days?

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Yes, you will receive a 100% refund if you do not receive your order within 21 business days from the date your order was shipped.

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How Will I Be Informed Of My Order Status?

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You will receive an email when your order is placed and another email when your order is shipped. You can also check the status of your order anytime by logging into your account on their site. You can also call their Toll Free on 1-800-840-2008 (Mon -Sat 9AM - 6PM CST) to check the status of your order.

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How Long Will My Order Take to Arrive?

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Most orders are shipped within one business day, orders placed over the weekend are shipped on Monday or the next business day.

95% of customers receive their orders within 10-14 business days.

Actual delivery time to the customers varies and depends on processing time by the postal services and their geographical location. Sometimes orders may be delayed due to reasons such as processing time by customs or the holiday rush.

Therefore it is recommended that you allow a delivery time of 2 to 3 weeks from the date your order is shipped.

If you have not received a shipping confirmation email within 5 business days of placing your order please check your email security settings or your spam folder. If you haven’t received the shipping confirmation email or you do not receive your order within 21 business days of shipment, please call the Toll Free number 1-800-840-2008 (Mon - Sat 9AM - 6PM CST), or email at customerservice@BudgetPetCare.com.

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What is Your Shipping Cost?

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The fast, reliable, and free shipping on every order is offered.

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Also, you can visit BudgetPetCare Official Website to get more helps, faqs and knowledge base.

About BudgetPetCare

BudgetPetCare.com is a trusted online retailer of dog and cat supplies . We pride ourselves on affordable prices, product quality and excellent customer service. We offer a great deals on wide range of best flea & tick treatments for dogs and cats. We now offer fast, reliable, FREE Shipping on every order irrespective of its value.

Buy pet supplies products at the best prices in US. Budget Pet Care brings you a wide range of pet supplies at the most discounted prices. With our mission to provide affordable pet products, we bring pet supplies at the lowest prices with free shipping benefit. Budget Pet Care is one of the leading online pet stores offering an exclusive range of pet products that includes flea and tick treatments, heartworm preventives, worm control products, general hygiene products along with supplements. We cater to every pet-related requirement for the total wellbeing of your dog, cat or horse.

Budget Pet Care is an exclusive online pet product store offering an extensive range of pet supplies. We bring you brand products at the most unbelievable prices. We look forward to meet every pet parent’s requirement for their pet. With our 100% customer satisfaction guarantee and money back policy, we ensure to make pet supplies shopping easy and affordable.