Please contact toll free at 1-800-840-2008 (9AM - 6PM Mon - Sat CST) or email at [email protected] as soon as you realize that you would like to make a change.
Please note that the order can be changed only if it has not been shipped. If the status of the order is showing as "SHIPPED" or "DISPENSED" they will not be able to make any changes as this means that your order has physically left their facility and is with the postal department.
Once you receive the 1st order which was incorrectly ordered please call toll free at 1-800-840-2008.
Yes, you will receive a 100% refund if you do not receive your order within 21 business days from the date your order was shipped.
You will receive an email when your order is placed and another email when your order is shipped. You can also check the status of your order anytime by logging into your account on their site. You can also call their Toll Free on 1-800-840-2008 (Mon -Sat 9AM - 6PM CST) to check the status of your order.
Most orders are shipped within one business day, orders placed over the weekend are shipped on Monday or the next business day.
95% of customers receive their orders within 10-14 business days.
Actual delivery time to the customers varies and depends on processing time by the postal services and their geographical location. Sometimes orders may be delayed due to reasons such as processing time by customs or the holiday rush.
Therefore it is recommended that you allow a delivery time of 2 to 3 weeks from the date your order is shipped.
If you have not received a shipping confirmation email within 5 business days of placing your order please check your email security settings or your spam folder. If you haven’t received the shipping confirmation email or you do not receive your order within 21 business days of shipment, please call the Toll Free number 1-800-840-2008 (Mon - Sat 9AM - 6PM CST), or email at [email protected]
The fast, reliable, and free shipping on every order is offered.
Also, you can visit BudgetPetCare Official Website to get more helps, faqs and knowledge base.
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