C.W. Sellors Support Center
Find C.W. Sellors helps, faqs and knowledge base quickly
Do I Need to Set Up an Account to Place an Order at C.W. Sellors?
No, you do not need to create an account to place an order. C.W. Sellors does, however, recommend that you do this as it allows you to check the status of your orders online and makes future purchases and re-ordering very easy. By creating an account you'll also be able to build a wish list and review your order history. You can also sign up to receive newsletters so you'll get all the latest news about exciting new products, collections and offers. Registering is free and easy and takes no time at all.
How Long Does Delivery Take At C.W. Sellors?
C.W. Sellors offers a next day signed and tracked delivery service for all in stock items. If you place your order before 4pm, you can expect to receive your purchase before 1pm the following day.
C.W. Sellors offers an estimated delivery timescale on all their out of stock items based on stock availability and other factors. In this instance, C.W. Sellors will contact you to discuss what delivery timescale options are available. If you require your purchase for a specific date, especially during busy times such as Christmas and Valentine's Day, they strongly recommend that you place your order well in advance. Feel free to contact customer service team to check the availability of the items you wish to order.
What Method is Used to Ship My Goods?
All UK orders are shipped by Royal Mail's Special Delivery service which is insured and fully tracked. With Special Delivery, a signature will be required upon receipt.
How Can I Pay for My Purchase?
C.W. Sellors accepts all types of payment methods including Visa, Visa Electron, Visa Debit, Mastercard, MasterCard Debit, Amex, Maestro, PayPal and Bank Transfer.
Can I Place an Order From Overseas?
Yes. C.W. Sellors accepts overseas orders but they can only offer delivery to registered billing addresses. Your item will be charged in UK Sterling but C.W. Sellors can accept and provide details to allow you to make payments in Euro's and US Dollars. Contact customer service team today on 01335 453 453 to process your order and to discuss the payment options they have available.
Can I Place My Order Over the Phone?
Yes. Give C.W. Sellors a call on 01335 453 453 with your order and payment details at the ready. Customer service team is available Monday to Saturday from 8.30am-6.00pm and Sunday from 10am-5pm.
Also, you can visit C.W. Sellors Official Website to get more helps, faqs and knowledge base.
About C.W. Sellors
C W Sellors Jewellers is a leading UK independent family run jewellers, offering the finest selection of jewellery and watches from exclusive brands and designers around the world. As specialists of fine diamond and precious gemstone jewellery, we continue to produce new innovative jewellery designs, with award winning jewellery collections incorporating British gemstones, Whitby Jet and Derbyshire, Blue John. Discover exclusive handmade jewellery collections, along with a huge selection of fashion and designer jewellery available across each of our 16 boutiques, located across the Midlands and Northern England.
Established in 1979, we have over 40 years invaluable experience, with a leading role within the UK's jewellery retail and manufacturing sectors. The business is now into its second generation, with a highly skilled and dedicated team of over 120 employees which includes our team of specialists and in house jewellery designers, producing the fine diamond jewellery and exclusive collections adorned by jewellery lovers from around the world.