Can Candere Help Me Resize My Ring?

Of course! If your Candere ring doesn't fit well, Candere will resize it free of charge (if it's returned within 30 days of its original shipment date). Expect the resize turnaround time to take about five (5) business days plus shipping time-in-transit. Candere can also resize your ring after the warranty period for a very competitive price. Call Candere at +91 22 6106 6262 or email cs@candere.com to get the details.

Related FAQ

  • How Long Will I Have to Wait for a Refund?

    You should receive your refund within three to four weeks, which takes into account the time required to ship to Candere, inspection and processing of your return at facility, and processing of your refund by your credit card company.

  • What is Candere's Warranty Period?

    If your merchandise becomes defective within 30 days following your original shipping date, Candere will exchange it free of charge, or refund the full cost of the merchandise excluding shipping charges.

  • What If I Have Placed a Duplicate Order?

    If you think you might have placed a duplicate order, please contact Customer Service Representative at 1800-200-4014 or email cs@candere.com to get the details and they'll make sure that everything gets sorted out to your satisfaction. 

  • Does Candere Deliver to Post Office Boxes Or Forwarding Addresses?

    Please note that Candere is unable to deliver to Post Office boxes or forwarding addresses.

  • Can Candere Help Me Keep the Engagement Ring a Surprise?

    Candere love surprises and Candere would love to help you. First, you need to think about where you'd like the Candere Jewelry to be delivered, Candere require a signature for delivery regardless of any waivers you have from FedEx, Bluedart, DHL or global reputed logistics comp…

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