Can I Add Or Delete Items Once I Have Placed an Order?

Related FAQ

• Can I Have My Order Shipped to a Different Address Other Than My Billing Address?

  If your shipping address is not the same as your billing address, you can help speed up your order by calling your credit card company to register your shipping address. Otherwise, for your own protection, Sam Ash may need to delay your order while they confirm the validity of …

• How Can I Check the Status Of My Sam Ash Order?

  Just call 1-800-472-6274 to check on your order by phone between 9AM and 11PM EST, seven days a week.

• What About Shipments to Alaska, Hawaii, Puerto Rico, Guam Or the U.S. Virgin Islands?

  Customers intending to have their domestic order shipped anywhere other than the 48 continental states will need to call 1-800-472-6274 before placing their order. Freight forwarding (usually from Miami) must be arranged for shipments to Guam or the U.S. Virgin Islands.

• I Need to Cancel My Order. What Should I Do?

  Call 1-800-472-6274 between 8AM and 11PM EST, and a customer service representative will research your order. Again, Sam Ash will ship orders as soon as possible, so they are not always able to stop an order once it has been placed.

• Does Sam Ash Ship Internationally?

  Sam Ash does ship certain products to certain countries, but are bound by dealer agreements not to disclose them on the web. Call 1-800-472-6274 for more information.