Can I Cancel My Lovedrobe Order?

Related FAQ

• Can I Choose My Delivery Date and Time?

  Lovedrobe doesn't offer the option to choose delivery days or times. All items are delivered by Royal Mail and are tracked. If you are not home to receive your parcel it will either be left in a safe place, left with a neighbour or taken to your local delivery office for collec…

• Can I Place an Lovedrobe Order Over the Phone?

  Unfortunately, Lovedrobe is unable to process phone payments at this time. 

• I Want to Return My Item, What Do I Do?

  Lovedrobe accepts returns within 14 days of receipt of your order. Please be careful when trying your items on as Lovedrobe may refuse any items soiled by such things as make-up or perfume. All items must be returned unused with the original tags intact. Please return the item …

• Do I Have to Pay for the Return Postage?

  Unfortunately, Lovedrobe does not cover the cost for the return of unwanted items. If you have received the wrong item or a faulty item, please contact Lovedrobe to arrange for the return postage to be reibursed back to you.

• My Parcel Was Delivery Damaged, What Do I Do?

  Lovedrobe will try their best to package items so that they arrive safely and in perfect condition. If, on the rare occasion, your parcel gets damaged in transit, please contact us straight away. Usually, Lovedrobe can arrange to replace any items that have been damaged in the …