Can I Cancel My Order At CanvasOnSale?

Please email ([email protected]) or call the Customer Support office toll free Tel: 1-844-380-3415 Monday to Friday 9:00am-5pm Eastern Standard Time.

If your order was placed before 7:00am Eastern Standard Time, your request must be made prior to 12:00pm Eastern Standard time. After this time your order is not able to be canceled.  

If your order was placed after 7:00am Eastern Standard Time, your request must be made prior to 5:00pm Eastern Standard time. After this time your order is not able to be canceled.  

If your order has already been shipped, please know that the package is no longer in the possession and no longer qualifies for cancelation. You may then return your canvas print for a full refund minus any shipping charges within 14 days of receipt at your own cost.

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