Can I Cancel My Order at GIROTTI?
Yes, you have the opportunity to cancel your order before it has been proceeded to the production stage. After it enters the production stage though, it can no longer be cancelled.
Contact GIROTTI as soon as possible and we will check the status of your order and whether it can be cancelled. You can do that by yourself by logging into your user profile, then go to My Orders and choose the Cancel Order option.
Expect to receive the confirmation for your cancellation by e-mail. If you do not receive such confirmation within a couple of hours, please, contact us immediately.
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