Can I Cancel My Order At Its Hot?

Yes, You can, As long as the item has not been shipped. If you do receive an order that was canceled, accept delivery of the item and call the customer service center at 1-212-398-3123 for return instructions.

Related FAQ

  • Are All Watches Its Hot Sell Authentic?

    Yes! Its Hot only sells 100% authentic watches, guaranteed or your money back. Watches come with 1-5 year warranty.

  • I Canceled My Order But I Haven't Received a Credit Yet. How Long Do Credits Take?

    All returns Its Hot can receive are inspected for signs of wear and all requests for credits usually submitted within 48 hours of receipt; however, it may take 7-14 business days for you to receive your credit. you should see this on your next credit card statement or the follo…

  • Is It a Real Diamond Jewelry?

    Its Hot will guarantee all their jewelry is 100% genuine and real. If metal is stated to be gold it is solid gold (not gold plated), If platinum it is 95% platinum, If it is stated that the item contains diamonds then all diamonds are natural mined diamonds. Also all diamonds a…

  • Is It Safe to Order Online at Its Hot?

    Yes it is with ItsHot.com. All transactions done through ItsHot.com are encrypted using 128 bit encryption technology (the highest available) and go through SSL (Secure Socket Layers). SSL is the industry standard method for computers to communicate securely without risk of dat…

  • Is All Jewelry and Diamonds Certified?

    Jewelry items sold for $500 and over will come with a certificate stating the metal as well as approximate carat weight, quality of diamonds and the appraised value of the item, in most cases it is sufficient to be used for insurances purposes. Loose diamonds come with certific…

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