Can I Cancel My Order Under the Pay and Reserve?

Once placed, an order can be canceled with a penalty of 25% charged as a cancellation fees calculated from the value of the item or total value of the order.

Related FAQ

  • Do the Items On Sale Come With an Authenticity Card Or Certificates?

    Since most of the items on the site are given to The Luxury Closet by individuals who want to sell their items, the availability of an authenticity card or certificate differs from one item to the next. Whether or not an item comes with an authenticity card or certificate is st…

  • I Have Changed My Mind, Can I Cancel My Installment Order?

    Yes, you may cancel your order within 48 hours and before order confirmation. Please contact Customer Service team to initiate a cancellation. If you choose to cancel within 48 hours no charges will be applied and you will get a full refund. Restocking fee of 10% may apply if t…

  • How Can I Pay for My Purchase(s)?

    The Luxury Closet accepts payments online using Visa and MasterCard credit/debit card, cash on delivery*, cash on location (at office in Dubai, UAE), PayPal and bank transfer in AED, USD, QAR, KWD, INR, BHD, and SAR.  There is a shipping fee of USD 25 for all items deliver…

  • How is the ‘Pay and Reserve’ Payment Plan Different From Installment Payment Plan?

    Pay and reserve is based on layaway method of payment and delivery that allows you to purchase your favourites by paying in parts instead of making a one-time payment, which means you can pay 25% of the value of the order (or more) and reserve it. Unlike in installment format, …

  • Are All the Items Sold On the Luxury Closet Authentic?

    The Luxury Closet employs authenticity experts who perform thorough inspection of each and every item, making sure of their authenticity.

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