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Related FAQ

• Can I Ship to a P.O. Box or an APO/FPO Address?

  Yes. Please enter either an APO or FPO in the “City” field. All APO/ FPO orders will be shipped at Value Shipping speed. Unfortunately, Melissa and Doug can’t offer Expedited Shipping to APO/FPO addresses. Please note that delivery dates for APO/FPO and P.O. Boxes are not guara…

• Where Does Melissa and Doug Ship In the U.S.?

  Domestically, Melissa and Doug ships to the 50 U.S. States, the District of Columbia, and Puerto Rico. Melissa and Doug will strive to get your purchase to you as quickly as possible. Most orders shipping within the continental U.S. arrive within 3 to 7 business days of success…

• How Do I Get Free Shipping At Melissa and Doug Online Store?

  It’s the age-old (OK, maybe not that old) question for online shoppers everywhere! Melissa and Doug offers free shipping on orders over $49, excluding orders to Alaska, Hawaii, and other non-contiguous U.S. locations. Promotion code must be added in your cart at checkout to app…

• What is the Oversized Item Fee?

  Certain very large or very heavy items are subject to an Oversized Item fee of $10.50 (or $16.00 for a handful of SUPER oversized items).

• When Will I Receive My Melissa and Doug Order?

  Melissa and Doug will process and ship packages Monday through Friday by 1 p.m. (ET). At this time, Melissa and Doug does not ship on Saturday, Sunday, or holidays. Please note that most items (except those that require personalization) ship within one business day of successfu…