Can I Cancel Or Change My Order?

While Kohl's may not be able to make every change to your recent order, you can simply cancel your order within approximately 30 minutes* of the time you placed it and create a new order with all of the changes you need to make.

The 30-minute grace period doesn't apply to orders with Buy Online, Free Store Pickup or Same Day Delivery orders.

Related FAQ

  • Is There a Time Limit for Returns?

    It has the capability to locate a Kohl's Charge or major credit card purchase for up to 16 months after the purchase date. Once the purchase is located, the credit may be applied to your account. If you no longer have the Kohl's Charge account or major credit card, you will rec…

  • How Do I Track My Order form Kohl's?

    Once your order has shipped, Kohl's will send you an email with a link to track your order. You can check the status of your package once it's in transit.You can also sign up for text alerts about your package. You'll know when your package ships, when it's about to be delivere…

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