Once an order is placed, it’s not possible to modify or cancel it.
However, the free return policy allows you to send back any items you don’t wish to keep for a full refund, as long as they have not been worn and the tags are still attached.
When your order has been prepared, Lole will send you an email with a UPS tracking number that you will be able to use on the UPS website to follow your order.Tracking information on the UPS website will be updated only once the order has been picked up.
If you have not received your order, please make sure to check the progress of your order on the UPS website with the tracking information you received by email.Lole will encourage you to check with family members, as well as neighbors to see if they recovered the package for y…
Lolë can ship to the following countries, some exceptions may apply.North AmericaCanadaUSA – except Puerto RicoEuropeFranceSpainGermanyBelgiumNetherlandsItalyPortugal
If you are not completely satisfied with your Lolë purchase, you are welcome to return it within 14 days of the date of reception via UPS as long as you have not worn it or altered it and the hang tags are still attached.Please note that this policy also applies to sale and cle…
Unfortunately Lole is not able to offer an exchange for items purchased online. You may return an online order within fourteen (14) days from the date that you received your package via UPS as long as you have not worn it or altered it and the hang tags are still attached. All …