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Related FAQ

• Can Etam UK Change the Amount Of My Invoice?

  Etam UK is unable to make any changes to invoices. Etam UK is required by law to indicate on all commercial invoices and official documents full and accurate details of the order including price.

• Where is My Etam UK Order?

  It can take between 1-4 business days (not including weekends and national holidays) for us to prepare a package for international delivery. Once your order ships, you will be sent an auto-email containing tracking information.

• Can I Add an Item to My Order At Etam UK?

  Etam UK is unable to change orders once they have processed through their system. Regrettably this means Etam UK is unable to add an item to your order. If you wish to purchase an additional item, please place a new order.

• Can I Remove an Item From My Order?

  The system processes orders immediately, which means Etam UK is unable to change orders.  Regrettably this means Etam UK is unable to remove an item from your order.  If you no longer require any of the items ordered, you may return them to Etam UK for a full refund.

• What Payment Methods Does Etam UK Accept?

  Etam UK accepts all major debit and credit cards such as Visa, MasterCard, Maestro, American Express and other payments methods such as PayPal. During the checkout process, the supported payment methods are displayed on screen.