Orders cannot be changed once they have been placed. If applicable, please cancel your order within 30 minutes of submitting the order or return the items and place a new order.
Crocs shoes made entirely of Croslite™ material do not contain latex. Crocs shoes that are not made entirely of Croslite™ material may contain other products within legal limits.
Customer Service team is happy to assist with questions you have about Crocs™ and products. You can reach Crocs in three convenient ways:
Call Crocs for help. Contact Crocs by phone to speak directly to one of our Customer Service representatives. Phone number is 1-866-30…
$6.99 flat rate via FedEx (service varies) For a limited time and for eligible orders of $24.99 or more, Standard shipping is offered for only $3.99 - this offer is subject to change at any time and without notice.
Ships within 1-2 business days from order confirmation
Del…
You may purchase a Crocs Gift Card at Crocs-owned stores and Crocs-owned kiosks in the U.S. (“Participating Locations”), and by contacting Crocs.com Customer Service by going to www.crocs.com/contactus. Shipping options for Gift Cards ordered over the phone:
Standard…
If you feel an item purchased at Crocs.com was damaged during shipping, please contact Customer Service for an exchange or refund within 90 days of arrival.