Can I Change My Order After It Has Been Placed?

As Reebonz work swiftly to process and ship your order, they regret to inform that it is not possible for them to change your order once it has been placed and confirmed. This includes not being able to change the delivery address. Therefore, before you process your order and payment, do check to ensure that everything is in order and to your satisfaction.

Related FAQ

  • Do I Need to Enter My Credit / Debit Card Details On My Next Purchase?

    For subsequent express checkout payments, you do not have to enter any credit/debit card information. The system will use the registered credit/debit card details in your account to complete the payment. The login prompt is a security measure to protect your saved card fro…

  • Do I Need to Sign for My Order?

    All purchases are insured against theft and accidental damage whilst in transit from Reebonz to your shipping address, thus requiring a signature upon receipt. Reebonz is unable to redirect orders once items have been dispatched, so please ensure there is someone who can r…

  • How Will My Items Be Packed?

    Reebonz orders will be carefully packed in our exclusive packaging with standards that match or exceed luxury retail stores. Designer bags will be delivered in our signature black Reebonz boxes. Shoes, accessories, small leather goods and apparels may be delivered in eithe…

  • An Item That I Want is Sold Out. Will It Be Available Again?

    Reebonz constantly source for more designer brands and the latest styles for members. Unfortunately, Reebonz cannot guarantee that Reebonz will restock items that have been sold out. So, do not hesitate and purchase what you covet!

  • What Can I Expect When Shopping On Reebonz?

    Reebonz is an online luxury specialist retailer, hosting specially curated sale events that usually last between one to five days. Members can narrow their search with enhanced filters to shop by category, designer, colour, price range and more from product-specific catalogues …

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