Can I Change My Order and Add Other Products Or Remove Them?

Related FAQ

• Where Do You Ship My Order From?

  YOOX ships all orders from warehouse in Bologna (Italy).yoox.com is a virtual store: all items on sale can be seen and purchased directly online. And in case you were wondering… no, the warehouse is not open to the public.

• How Does Delivery Work and What Should I Do If the Package Has Been Delivered to a UPS Access Point?

  Deliveries are made by UPS during working hours from Monday to Friday, with the exception of public holidays. After the first failed delivery attempt, the courier will take your package to the nearest UPS Access Point, if there is one in your area. You will receive a UPS InfoNo…

• How Do Promotional Codes Work?

  The Promotional Codes of yoox.com give you access to exclusive offers. To receive Promotional Codes, subscribe to our YOOX.COM news.To take advantage of a promotion, enter the code in the appropriate field at checkout and click "Apply". Only one YOOXCODE can be used for each or…

• Can I Choose a Delivery Date/time?

  Unfortunately, it is not possible to choose a specific date and time.You can try to contact the UPS (03457 877 877) directly to organize a possible delivery date.

• I Cannot Log Into YOOX. What Should I Do?

  When you register, yoox.com recognizes the country in which you are located and automatically associates it to your account, which will be active only for that country's version of the site. If MYOOX does not recognize your email address or password, verify that you are navigat…