Can I Change My Order Online After It's Been Submitted?

Related FAQ

• I Do Not Have an Account, How Can I Track My Order/delivery?

  If you checked out as a guest, and therefore don't have an account, you can track your order by waiting for your order confirmation email.When you place an order with us, you receive two emails. The first is an order confirmation, the second is the shipping confirmation. On thi…

• Can I Change My Payment Details Once My Order Has Been Submitted?

  No, you are not able to change your payment details once your order has been submitted. If you need to cancel your order for any reason, please see information on canceling your order.

• Can I Ship to Multiple Addresses?

  The Body Shop does not have the option to ship one order to multiple addresses.If you would like your order to reach multiple addresses, the best thing to do is to place separate online orders, amending the shipping address details for each order.

• How Long Will It Take for My Products to Be Delivered?

  The Body Shop currently uses Fedex for Ground shipping and  UPS for Two Day and Next Day shipping. You can choose between Ground, Two Day, or Next Day shipping.

• How Can I Amend My Delivery Address When Checking Out Via Paypal?

  If you decide to checkout on our website using PayPal, please be aware that the address that is used for your delivery will be automatically pulled through from your default address on your PayPal account.When you checkout and select the option to pay via PayPal, you'll be aske…