Can I Change My Shipping Address Of My Order?

If your order has already shipped you cannot change the “ship to” address. However, if your order hasn't shipped, Cardpool may be able to update the address. Please feel free to contact us to check on order’s shipment status.

Related FAQ

  • Can I Pay With Paypal Or Apple Pay?

    At this time, Cardpool only accepts credit and debit cards for payment.

  • Do the Gift Cards Expire?

    No, the gift cards you buy from Cardpool will never expire. If you see a discounted card from one of your favorite stores, you can buy it now and use it anytime you’d like.

  • What is the Difference Between an Email and Physical Gift Card?

    Gift cards are delivered after your order has been processed. Delivery and shipping times differ depending on if you purchased an email or physical gift card.Email CardsEmail gift cards are delivered via email. While it will typically only take ten minutes for you to receive yo…

  • Why Does My Order Need Further Verification?

    Some orders will require additional verification process. If you're a first-time buyer, or if your order total is above a certain threshold, you may receive a phone call or email from the Cardpool support team asking you to verify your order information. This is an industry sta…

  • Are There Fees Or Taxes for Buying Gift Cards?

    Cardpool does not charge sales tax, the cost of shipping, or processing fees. The “You Pay” price you see is the total amount you’ll pay for the gift card.

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