When an order is sent to Eastbay from their site, they are generally unable to change or cancel your order. The order is automatically processed as soon as you press "Place Order." You may contact Eastbay if you wish to make a change. However, due to the above, Eastbay cannot guarantee your order will be changed. If you need to change/exchange or return an item that you ordered in error, please return it to Eastbay as soon as you receive it. If you want to add an item to a recently placed order, please place a new order.